Refund Policy

Refund Eligibility

1. Personalized Numerology Reports: Once a numerology report has been prepared and delivered, it is non-refundable, as the service is customized based on the details provided by the customer.
2. Numerology Readings/Consultations: If you purchase a numerology reading or consultation service and are dissatisfied with the service, please contact us within 7 days of receiving the service. We will evaluate your request on a case-by-case basis. If we cannot resolve your issue or provide the service as expected, we may issue a refund.
3. Digital Products (eBooks, Courses, etc.): For digital products like eBooks, online courses, or downloadable resources, we offer no refunds once the product has been delivered or accessed.

Refund Process

1. Contact Us: Email us at [Your Email Address] within 7 days of your purchase. Include your order number, details of the issue, and any supporting documentation.
2. Review: Our team will review your refund request and investigate the matter. You will receive a response within 3-5 business days regarding your refund request.
3. Decision: If we determine that your request meets the eligibility criteria, we will process the refund and notify you once it has been completed. Refunds are typically processed within 7-10 business days.

Non-Refundable Purchases

1. Change of Mind: If you decide to no longer proceed with a purchased service or product after delivery, we will not issue a refund.
2. Incorrect Information Provided: If you provided inaccurate information for a numerology report (e.g., incorrect birthdate, name, etc.) and the service has been delivered, no refund will be issued.
3. Expired Timeframe: Refund requests made after 7 days from the purchase date will not be considered.
4. Customized Services: Personalized numerology consultations or reports are tailored specifically to you and are non-refundable after the service has been provided.